Features
Email integration
Email is central to your sales process, and Stantia gives you the flexibility to handle it your way. Whether you send from within the system or use your usual email client, Stantia helps you keep all communication tracked, visible, and linked to the right customer or listing.
- Send emails directly from Stantia using your own email address – so messages come from an address your customers recognise.
- See delivery, open and clicked status of emails sent from Stantia.
- Option to use your preferred email client and copy emails into Stantia via BCC.
- Forward incoming emails to Stantia, which automatically links them to the correct customer record.
- Access a unified mailbox to view all emails sent and received through Stantia.
Link emails to specific contacts and/or boat listings for complete context (feature in development).
View full email histories directly from within a customer’s profile.
Customise email signatures and formatting to match your personal or brand identity.
Keep your team aligned by ensuring all relevant communication is centrally stored and accessible.
Stantia Features
Frequently Asked Questions
Yes. When you send emails from Stantia, they appear to come from your own email address, maintaining consistency and trust with your customers.
Yes. If you use the option to send from Stantia rather than sending from your usual email software, the emails include tracking for delivery, opens, and link clicks.
Yes, if you prefer to use your usual email software instead of sending from Stantia, you can do this. Just BCC a unique Stantia email address when sending messages, and the email will be automatically added to the correct customer record in Stantia.
You can forward incoming emails to your Stantia address, and we’ll match them to the relevant contact, so everything stays in one place. If you’re using the option to send from Stantia, the reply-to address will include both your own email address and the Stantia address so your customer’s reply is routed to your customer record in Stantia.
Yes. Every email linked to a customer is accessible directly from their profile, making it easy to stay informed and follow up effectively.
Yes. You can create branded email signatures and use rich formatting tools to ensure your communications look professional and consistent.